E-commerce is one of the fastest-growing industries in the world, and it’s no surprise why. The e-commerce industry has grown by more than 25% every year since 2013, and it’s projected to grow even faster than that in the coming years.
But while your company might be growing along with the industry, you might not have the resources or infrastructure to keep up with all of your day-to-day tasks. That’s where an e-commerce virtual assistant can help!
VAs can help you with a wide range of tasks related to running an online business. Here are just a few of the tasks:
1. Product creation and inventory management
An e-commerce VA can create product listings on Amazon, eBay, Walmart, and other platforms including listing optimization. They can help you order and ship products to your customers. Tasks also include placing orders for new inventory, processing returns, and making sure the product is properly packaged for shipping. They’ll also keep track of what’s selling well and which products may need replacing soon.
2. Customer Service
They can help with customer service issues, including everything from answering questions through live chat or email, responding to reviews, handling product complaints, and managing returns and refunds.
3. Analytics and Reporting
They can help you track your business’s performance by providing analytics reports on sales, traffic, and other information related to your online store or website. They can also assist you in developing custom reports tailored to your company’s needs or interests, such as reporting on which keywords are generating sales or how many visitors are coming from social media sites each month.
4. SEO/SEM Management
Search Engine Optimization! The VA can help you optimize your site so that it appears higher up in search results when someone does a Google search for relevant keywords like “paleo cookbook” or “natural beauty products.”
5. Social media management
They are also great at marketing your business online through social media platforms like Facebook, Twitter, LinkedIn, Tiktok, Instagram, and Pinterest. They’ll create posts about new products or promotions that are relevant for your target audience so that they’ll see them when they’re browsing social media sites. VA can keep your website up-to-date by creating new content or editing existing pages so that they always look fresh and appealing.
With the help of an E-Commerce VA, you can set up your online store on auto-pilot and watch your income scale faster than you ever could on your own.
Hiring is the fastest way to grow your e-commerce business without spending tons of money on marketing and advertising. There is a wide variety of e-commerce VAs available, so feel free to contact OutSta so that we can provide you with the best VA.