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Therese, Medical Assistant, $9.00/hour
- $23K/year all-included based on 50 hours/week
- Has over 2 years of experience in providing admin support for US clients;
- Holds a Bachelor’s degree in Nursing, and worked as a medical assistant;
- Managed phone calls, emails, scheduled appointments incl. consultations;
- Retrieved patient’s medical records & coordinated w/ insurance providers;
- Verified patient’s insurance coverage & benefits w/ the insurance provider;
- Accurately stored and organized patients’ data through the EMR system;
- Ensured patients are billed correctly by posting payments to the account;
- Also worked as a legal assistant to a US-based personal injury law firm;
- Toolkit: MS Office apps, Google Workspace, Salesforce, Okta, & ClickUp;
- Is HIPAA certified, has a home office, and is available to start immediately.
Joan, Medical Assistant, $9.00/hour
- $23K/year all-included based on 50 hours/week.
- Has 5+ years of experience working in the US-based healthcare sector;
- Assisted various medical providers from hospitals including ENT doctors;
- Coordinated with insurance providers incl. United Healthcare & Humana;
- Other providers: Blue Cross Blue Shield, Cigna, Aetna, Sunshine Health;
- Scheduled medical appointments such as consultation and laboratories;
- Handled inbound & outbound calls, emails, answered billing complaints;
- Reviewed patient’s eligibility and processed prior-authorization requests;
- Processed online payments, followed up missing documents for claims;
- Managed patient’s medical records and maintained contact with clients;
- Used various tools such as MS Office apps, GSuite, Cerner, MediTouch;
- Is HIPAA certified, has home office, and is available to start immediately.