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Gerald, Bookkeeping Assistant, $9.00/hour
- $23K/year all-included based on 50 hours/week
- Has 4+ years of experience as an Amazon specialist for businesses in the US;
- Collaborated with the internal Amazon team & worked with third-party sellers;
- Maintained Amazon account health, drafted POAs, appeals, brand statements;
- Managed Amazon Seller Support, brand registry, brand approval, brand gating;
- Monitored POA for account suspensions, restricted products, listing violations;
- Handled A-Z claims: damaged or defective items, did not receive the package;
- Filed sellers appeal: identified root cause, actions taken, & preventive actions;
- Analyzed seller performance metrics, responsible for developing action plans;
- Developed account strategies including optimizing existing products & listings;
- Monitored accounts daily for appeal status, reviewed and adjusted strategies;
- Handled emails & outbound calls to clients for appeal updates and follow ups;
- Utilized various software such as Jungle Scout and Helium10 for data analysis.
- Experience in using Asana, Notion, & HubSpot for efficient data management;
- Holds a BSc degree in Information technology, is available to start immediately.
Zion, Amazon Account Health Specialist, $11.00/hour
- $28K/year all-included based on 50 hours/week
- Has 4+ years of experience as an Amazon specialist for businesses in the US;
- Collaborated with the internal Amazon team & worked with third-party sellers;
- Maintained Amazon account health, drafted POAs, appeals, brand statements;
- Managed Amazon Seller Support, brand registry, brand approval, brand gating;
- Monitored POA for account suspensions, restricted products, listing violations;
- Handled A-Z claims: damaged or defective items, did not receive the package;
- Filed sellers appeal: identified root cause, actions taken, & preventive actions;
- Analyzed seller performance metrics, responsible for developing action plans;
- Developed account strategies including optimizing existing products & listings;
- Monitored accounts daily for appeal status, reviewed and adjusted strategies;
- Handled emails & outbound calls to clients for appeal updates and follow ups;
- Utilized various software such as Jungle Scout and Helium10 for data analysis.
- Experience in using Asana, Notion, & HubSpot for efficient data management;
- Holds a BSc degree in Information technology, is available to start immediately.
Angelica, Amazon Account Health Specialist, $10.00/hour
- $26K/year all-inclusive based on 50 hours/week
- Has over 2 years of experience as an Amazon specialist to business owners based in the US;
- Worked as an account manager, handled up to 10 seller’s accounts including brand registry;
- Wrote appeals for different violations: incorrect EAN, suppressed listings, negative feedback;
- Handled A-Z claims incl. damaged products, late shipments, incorrect product descriptions;
- Performed daily health check in Amazon Seller Central and sent follow-up for pending cases;
- Is familiar with the FBA and FBM processes most especially Amazon’s policies & guidelines;
- Organized online meetings including inviting the attendees, collaborated with team members;
- Well-acquainted with known Amazon tools such as Helium 10, Jungle Scout, MBS Retriever;
- Also used various tools including Microsoft Office applications, Google Sheets, Asana, Notion;
- Holds a BSc degree in Business Administration, w/ home office set-up, can start immediately.
Junel, Sales Specialist, $9.50/hour
- $24K/year all-included based on 50 hours/week
- Has 5 years of experience as a lead generation specialist for US clients;
- Worked for US-based companies including RealPage, Citibank, and Dell;
- Handled various industries including financial and real estate (b2b, b2c);
- Was in charge of the full sales cycle from prospecting to sales closure;
- Handled inbound and outbound calls, cold calling, appointment setting;
- Conducted research, generated new leads, & qualified potential clients;
- Performed data mining via LinkedIn Sales Navigator, Apollo, Zoom Info;
- Nurtured & scrubbed leads to maintain updated contacts in Salesforce;
- Responsible for sending marketing/cold emails, conducted AB testing;
- Prepared sales reports including KPIs aligned with the operational plan;
- Also has 4+ years of customer service experience in a call center setup;
- Toolkit: Mailchimp, ChatGPT, HubSpot, SignalHire, Outreach, MS Office;
- Holds a Bachelor’s degree in Education, is available to start immediately.
PJ, Sales and Appointment Setter, $9.00/hour
- $23K/year all-included based on 50 hours/week
- Has 2+ years of experience in remote selling & customer support for clients in the US;
- Handled various industries including real estate, e-commerce, & telecommunications;
- Engaged in cold calls to property owners, offered services incl. loan/business capitals;
- Managed up to 200 to 400 cold calls/day and was able to secure 3 appointments/day;
- Generated leads through social media by joining FB groups, LI, TW, IG, & Google Ads;
- Handled inbound & outbound calls, live chat, email support, and is quick to data entry;
- Conducted cold outreach (SMS & DMs), handled email marketing campaigns (Gmail);
- Pre-qualified leads and successfully re-engaged busy leads through SMS and emails;
- Worked closely with CEOs and managed their calendar and emails incl. daily agendas;
- Utilized various software incl. HubSpot, Zoho, Podio, Trello, Calendly, and RingCentral;
- Is available to start immediately, has her own workspace, and is used to remote work.
Luen, Sales and appointment setter, $9.50/hour
- $25K/year all-included based on 50 hours/week
- Has a total of 4yrs of experience in sales & appointment setting and customer support;
- Worked for a variety of clients mostly in the US as well as in the UK, AU, Dubai, Israel;
- Presented, promoted, and sold products/services to existing & prospective customers;
- Drafted & sent business correspondence: emails, documents, contracts, & messages;
- Organized online meetings, invited attendees, and took professional meeting minutes;
- Managed social media accounts: paid and organic campaigns, photo & video editing;
- Transcribed podcasts and calls between leads and the virtual assistant (Docs & Podio);
- Used GoHighLevel, Slack, Mojo, BatchDialer, Detector Inspector, Justcall, Time Doctor;
- Is available to start immediately, has a home office setup ready, is used to remote work.